To bypass restrictions imposed by your Internet Service Provider (ISP), follow the instructions below based on your provider.

🇺🇸 English Instructions

1. AT&T

• Install and open Smart Home Manager: Click here
• Tap Home Network Hardware
• Tap WiFi Gateway
• Tap Advanced Settings
• Tap Firewall
• Tap Security Options
• Disable Security Options

2. Comcast / Xfinity

• Open the Xfinity xFi app
• Go to Network
• Under Security, disable Protected Browsing

3. Verizon

• Open the My Fios app
• Tap Home
• Tap Internet
• Go to Home Network Protection
• Turn it OFF if enabled

4. Spectrum

• Open the MySpectrum app
• Adjust Security Shield settings
• Disable filtering if enabled

5. T-Mobile

• Open the T-Mobile or T-Life app
• Go to Manage
• Select Scam Shield → Scam Block
• Turn OFF the toggle
• If using Scam Shield Premium, disable or remove it

🇪🇸 Spanish Instructions

1. AT&T

• Instalar y abrir Smart Home Manager: Click aquí
• Pulsar Home Network Hardware
• Pulsar WiFi Gateway
• Pulsar Advanced Settings
• Pulsar Firewall
• Pulsar Security Options
• Desactivar Security Options

2. Comcast / Xfinity

• Abrir la app Xfinity xFi
• Ir a Network
• Desactivar Protected Browsing en Security

3. Verizon

• Abrir My Fios
• Ir a Home → Internet
• Desactivar Home Network Protection

4. Spectrum

• Entrar a MySpectrum
• Modificar Security Shield
• Desactivar protección si está activa

5. T-Mobile

• Abrir T-Mobile o T-Life
• Ir a Manage
• Seleccionar Scam Shield → Scam Block
• Apagar (OFF)
• Desactivar o cancelar Scam Shield Premium si aplica

⬅ Back to Knowledge Base

If you have any questions, please contact JB via text or WhatsApp.